Documents & Forms

Documents & Forms

Here are a number of documents that you may wish to download

Commission for Energy Regulation

Commission for Energy Regulation

It's easy to get independent advice so that you know your rights as an energy consumer. The 'Commission for Energy Regulation' leaflet has been produced by the Consumer Futures in partnership with the Consumer Association for Ireland. It provides information on where energy consumers can get independent information and advice about their energy supply and ways to reduce their energy bills.

The 'Commission for Energy Regulation' leaflet has information:

1. That could help if you want to get a better deal
2. To help you find out how to make a complaint
3. If you need advice about the quality of your electricity supply
4. How to ask for help if you're struggling to pay your bills

http://www.cer.ie/customer-care/electricity/european-checklist

Emergency Contacts 

Go Power 24hr Control Room

24 Emergency Helpline 1850 372 999

https://www.esb.ie/esbnetworks/en/home/contact_us.jsp
 

Fuel Mix Of Customers
Pass through Costs for Business Electricity Customers

Pass through Costs for Business Electricity Customers

Go Power strive to help all customers understand their tariffs and how it is calculated for Commercial premises. For Businesses, quotes and tariffs are built based on a combination of factors. These factors are detailed below;

The unit price (i.e. the kilowatt hour (kWh) rate)
The charges in the Go Power electricity supply contract includes both the Go Power energy charges and regulated pass- through charges. The contract will state what type of contract it is. This may be; Cost Plus, Fully Fixed Energy Price and and Fixed Energy Tariff. As specified in the contract the pass through cost will only change with approval by the regulator, the Commission for Regulation of Utilities (CRU). The pass- through charges charged by ESB Networks, Eirgrid and the Single Energy Market Operator (SEMO) for the 2017- 2018 have been approved by the CRU, and the net impact of the various changes to the contract prices are detailed in the attachment.
In addition, The CRU has also reviewed PSO levy for 2017- 2018, there will be increased charges for all customers. These charges will be stated in the attachment.

Non- Energy charges as defined by the CRU & SEMO are: DUoS, TUoS, SEMO Capacity, SEMO Market Operator Charges and SEMO Imperfection Charges. 

Business_Pass_Through_Costs_2018.pdf
 

SEPA Direct Debit

SEPA Direct Debit

A SEPA Direct Debit will enable Go Power customers to make payments using a single bank account and a single set of payment details.

If you require a change in account details, please fill out the attached Direct Debit mandate and post an original signed copy to:

Go Power
Unit 12
Blanchardstown Corporate Park
Blanchardstown
Dublin 15
Ireland


Sepa-Debtor-Confirmation-Go-Power.pdf

SEPA-Direct-Debit-Mandate-Go-Power.pdf
 

Terms & Conditions

Please see below Terms and Conditions for Electricity Supply


Go-Power-Electricity-Supply-T-s-and-C-s.pdf